iHubNet is Here to Serve Our Valued Customers


We do appreciate the time it takes to contact us and will work hard to answer as soon as possible.

All of our support is handled either by e-mail or the iHubNet Helpdesk. If you have any pre-sales questions, please use the Pre-Sales e-mail address indicated below to contact us.

If you are a current iHubNet customer, we strongly recommend that you use the iHubNet Helpdesk to contact us and submit all support and sales/billing tickets. The helpdesk is only for existing customers; as such, non-customers must contact us by email.

The e-mail addresses open to the public are indicated below.

Contact
ContactAll departments except for Technical Support are open Monday - Friday, 8:00AM - 6:00PM PST.

Sales Department

Sales

Contact our Sales Department with sales or pre-sales questions regarding our services.

* For Pre-Sales:
  1. By email: Contact pre-sales@ihubnet.com
  2. By our Pre-Sales contact form
  3. Or, perhaps your inquiry might be answered in the Pre-Sales section of our Knowledge Base.
Please use the Pre-Sales e-mail address if you are not yet a customer; Sales is only for current customers.

Billing Department

Billing

To make any changes to your hosting plan or handle billing-related issues, contact the Billing Department.

This e-mail address is only for current customers.

Technical Support Department

Technical

Any technical issues or problems related to your hosting account should be directed here.

Hours of Operation:
  24 hours a day, 7 days a week, 365 days a year

Average Response Time:
  20 Minutes Average, Under 1 Hour GUARANTEED

This e-mail address is only for current customers.

Domain Registration

Domain

Questions and issues regarding domains registered through us should be sent here.

This e-mail address is only for current customers.
Abuse

Our Abuse Team should recieve any reports of violations of our Terms or Service or any abuse reports.

Management Team

Management

We always try to provide the best service possible. If at any time you wish to bring something to the attention of our management staff, please don't hesitate to contact the management team.

Marketing & Advertising Team

Marketing

Send any advertising, partnership or other business-related information here.

Mailing Address

Home
iHubNet Limited (iHubNet Hosting Solutions)
2604-B El Camino Real, Suite 176
Carlsbad, CA, USA 92008

556 S. Fair Oaks Ave, Suite 101-460
Pasadena, CA, US 91101

Toll Free (U.S. Only): 1-888-250-4482
Outside the U.S.: 1-858-227-2092
Fax: 1-866-655-4228
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